Credit Controller
Location:Poole
Salary:up to £30k DOE + Bonus.
Hours:8am-5pm Mon-Fri (1 hour lunch) Office based.
Benefits for the Credit Controller:
22 days rising after 2 years + Holiday buy-back scheme
Free Parking
Company Pension
Free lunch every Friday
Company social and corporate events
Training provided
Aspire Jobs are delighted to be working with our client who are a well-established family run business who are seeking a proactive and detailed individual to join their busy, hardworking team as a Credit Controller. The successful candidate must have Credit Control and customer service experience. This candidate will need to be self-motivated and is able to hit the ground running. You will need to be a good listener, a problem solver as well a team player.
Responsibilities of a Credit Controller: -
- Be the first point of contact for customer account queries
- Reconciliation, managing customer portals and integration
- Review new and existing accounts for creditworthiness, setting and suggesting appropriate terms and credit limits
- Effectively review, manage and collect customer accounts prioritising to maximise cash flow whilst minimising risk of exposure
- Resolve invoice and payment queries promptly and efficiently
- Produce and distribute customer overdue / reminder letters
- Proactive management of new accounts and high value invoices
- Hold weekly meetings with each of the sales division that you manage to escalate key issues and agree on ways to move forward
- Build effective relationships and rapport with customers and internal contacts
- Provide exceptional customer service
- Provide cover within the finance team as and when required.
Requirements for the Credit Controller: -
- Have credit control experience
- Have customer service experience
- Be analytical, self-motived, driven and enthusiastic
- Have excellent communication skills verbal and written
- Be a highly proficient IT user, including excel, outlook and accounting software
- Have strong organisational and time management skills
- Be able to work under pressure with a high volume of workload
- Be a Team player.
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